I busted my ass for nothing...

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JRA1989's picture
0

Former crew member and kitchen manager in training here. I worked for Chipotle for a year and a half before finally calling it quits. I had just gotten out of the Marine Corps and took the job pretty much out of desperation as Chipotle was the only company I applied for that bothered to call me back. Given my military experience, hard work and people barking orders at me was nothing new, and in comparison Chipotle is pretty mild, so I caught onto everything pretty quickly. I got along well with the managers and crew and it wasn't long before my GM was talking to me about promotion to kitchen manager.
I learned everything from tortilla all the way to prep and grill and mastered all of them. I was never late, would close then come in and open the next morning sometimes two or three times a week. I also took care of the food orders that came in twice a week; inventorying it as well as stacking it all in the walk in. All while at the same time opening the grill, which if you don't know consists of making both rices, making the iced tea, turning on line and grill, cutting cilantro, then reheating the leftovers from the night before as well as cooking the fajita veggies and the steak and chicken. All of this I started at 8:00 and was expected to be done by 9:40 so I could take a break and be back to wrk before the store opened. Then I still have the rest of the day where I'm constantly cooking chicken, steak, fajita veggies, chorizo, shredding carnitas and barbacoa, mixing the rices and beans, while trying to maintain a clean work station, constantly washing boards and knives. This was just opening grill. If I was closing grill I had to wash and blanch the avocados, maintain all the hot food, sweep and mop the floors, close down and clean the rice station, wash the metal filters from above the grill, and close down the grill itself, scrubbing it down with a black grill brick that smell like rotten eggs.
I did all of this and then some and somehow I always managed to keep up and get my work done in time and despite all the work I actually enjoyed it for awhile. I had a couple of managers that were great and the crew members were mostly smart, hard working, and capable. The only person I was starting to have a problem with was my GM.
I knew from my first interview that I wasn't going to like him all that much but even still in the beginning he wasn't too bad to work with. Slowly over time though, he just started deteriorating. The guy is massively overweight and an alcoholic. He comes in late every day clearly hungover and chills in the office until 12:00 for the peak lunch hour just to return to the office for the rest of the day once the peak hour is over. Not only was he fat and lazy, he was insanely misogynistic and would hire girls based solely on their looks. Many times he hired pretty girls who couldn't handle the job and didn't last long, so we were constantly hiring and training new people. Of course everyone noticed this but he only got worse as time went.
There was one crew member in particular that my GM really had a thing for. He was constantly trying to get her to go to bars with him or he would adjust her schedule so that she was always working with him, and if it seemed she was getting to cool with a male employee, all of a sudden she wouldn't be scheduled with that male employee anymore. The whole thing was ridiculous given the fact that she was repulsed by him and can you blame her? Her and I ended up becoming really close friends and he became vindictive and jealous about it.
The final straw for me was after the GM and other managers sat me down and told me they were going to hold back my promotion to KMIT. According to the GM, my work ethic had been slipping and I was no longer a top performer. He also claimed I had a bad attitude and that other crew members were complaining (they weren't). He then had the audacity to tell me they were going to expect me to work even harder and that in a couple months they would reconsider me for KMIT. I said fuck that shit and quit two days later.
I busted my ass for Chipotle. I went in everyday on time, got burned, cut up, almost threw out my back lifting heavy boxes, completed the work of four daily, picked up the slack of my managers constantly, and dealt with idiot uppity customers just to be told it's not enough. I think they decided to not promote me because from day one I refused to take their shit and was never afraid to call them out. I was never the one to go out of my way to kiss ass, I let my work speak for itself, so they were unable to mold me. I had the respect of the crew and I was easily able to get them to work. I felt bad for quitting so suddenly and leaving the crew the way I did, but at the same time I wanted my departure to be a major middle finger to the GM. Me quitting is having a rippling effect now too. Apparently the GM's behavior has gotten worse, and everyone including the managers are looking for new jobs and planning on quitting. It probably won't be long until he loses his job and frankly I feel no sympathy for him. Chipotle is definitely not worth the time or effort. They'll work you to the bone for just above minimum wage and the minimum hours.