Lasted 2 weeks thanks to a bitchy manager

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Rachelhaughton's picture
5
Average: 5 (6 votes)

I got a bad feeling when I applied. I moved to Florida and had a hard time finding work. I applied to Chipotle just to see if I would get the job, and sure enough, I did. I knew something wasn't right about the manager because for my first interview, she had me wait 40 minutes before she interviewed me. The second interview was done by the assistant manager and two grillers; she let them decide if I was "good enough" to work there.

After hearing nothing from her for THREE WEEKS, I was finally called in for orientation. The first thing she boasted about was how she cleaned house when she took over the restaurant. I knew then she got off from firing people. I noticed almost everyone who worked there was between the ages 17 and 25, with only 3 people being over 25. That was a sign that there was too much immaturity there. I was assigned for prep and was trained by someone who had only been there 2 months. Everyday he told me how he's just getting his time under control and how it took him the two months to properly cut onions. I got onions and lettuce down by day 2.

One day I overheard the manager laughing about firing someone and how that person was crying. The next week, a meeting was held about how the restaurant had been getting emails complaining about the customer service. The manager stepped in and began bragging about how she just let someone go because they weren't showing enough enthusiasm. Mind you, that same employee had just gotten out of the hospital because she's anemic and was forced to work feeling weak. The rest of week 1 I observed my coworkers. There was too much goofing off and it saw first hand how customers would get annoyed by all the unnecessary shouting and playing from the crew. When the schedule was put out for the next week, I had 9 hours. NINE. I was told that's how it usually goes, and the hours will pick up the next week.

Well, on what ended up being my last day, the manager said she needed to talk to me as soon as I walked in. She asked me if I liked my job and what my intentions were with Chipotle. I told her I was there for the experience (I'm in culinary school) and I liked the job (despite the fact that I was making less than minimum wage when I've had jobs that have paid me double). She then said she wasn't seeing enough of my personality and I wasn't showing her that I wanted the job. I have NO idea where she got that from. I was talking to people, hell I was singing the day before! She then ordered me to marinate and pan 13 cases of steak and chicken in 1 hour and 30 minutes. It took me 15 minutes to gather everything I needed because items were scattered throughout the restaurant and after only 30 minutes, I only had 4 pans done. I went to the manager weeping because I was upset that I couldn't complete what was asked of me. She faked sympathized with me and told me to just finish. I ended up spending less than 10 minutes per case and that wasn't good enough. When I went to the restaurant the next day to get schedule and I wasn't on it. I called the manager and she said it was because she needed to talk to me. I told her if she was letting me go to just tell me now so I can make other arrangements. She assured me it wasn't that and insisted I come in that Monday. I knew what was going on so I went in with my shirts and hat, ready to turn them in. She had an attitude before she even came to me and the first thing she says was "You know why you're here right?". I nodded. She went on to say she wasn't seeing my personality and that I really didn't want the job. The 13 cases she had me to was a test to see how bad I wanted the job and because it took me 3 hours to do it, I wasn't "busting my ass enough" and had it been her, she would've been busting her ass to prove she wanted the job. I told her that was unfair, and it was also unfair that people like my trainer took two months to learn the job and she expected me to learn in two weeks. I explained to her this was my first fast-food job in 11 years and I needed more time to work on my timing. I told her her expectations were unrealistic and asked her if she realized that the customer service there sucks because people have to goof off in order to keep their jobs. She couldn't respond to or answer me. I put my shirts and hat on her desk and walked out.

I was told later that she held a meeting bragging about my firing and said it was MY customer service that sucked. Mind you, I hardly had any interactions with customers and when I did, I helped the TWO people who asked for my assistance with a smile. But I guess because she didn't see it, it didn't happen right? I want to notify corporate of her actions, but I know it'll fall on deaf ears. Karma will catch up to her sooner or later since her unibrow hasn't.